OUTERBRIDGE PEPPERS LTD. • P.O. Box FL 85 FL BX Bermuda
Tel:441-296-4451 • Fax: 441-296-4851 • Email: peppers@ibl.bm

Is it safe to give you my credit card information online?
Simply Put... Yes. When you supply your credit card information it is transmitted using SECURE SERVER technology through Globecharge. Through the use of encryption and other techniques your data transmission is kept secure during its journey from your keyboard to our server.

What happens after that?
All customer data, is kept absolutely private and is never made available to 3rd party sources. For those customers that request it, we e-mail news of new products and upcoming features that may be of interest but none of our customer data including e-mail addresses is ever given to other parties.

The online order system gives me an error every time I try to use it!
If you get an error like this...
"I'm sorry but an error has occurred while processing your request.
subtotal: $
Shipping: $ 5.00
Grand Total: $5.00
Please make sure that cookies are enabled in your browser. Cookies are required for the on-line order system to work!

Is there a MINIMUM ORDER QUANTITY?
 Yes... We regret that we cannot process mail orders that contain 3 items or less in total. You must order at least 4 items in total to qualify for mail order delivery.

What Credit Cards do you Accept?
At the moment we accept VISA and MASTERCARD only.

Do you offer Wholesale Pricing?
Please email us directly, or print out the form provided in the shop section and fax to us, if you are a retail store, restaurant or distributor of related products. We would be glad to discuss the possibility of a wholesale relationship if the criteria are mutually satisfactory.

Do you ship to my location?
We currently ship to all domestic US addresses from our east coast warehouse. At this time this does not include addresses in Puerto Rico, Hawaii or Alaska. We also ship to Canada. As far as the UK goes, we ship there but will provide you with an estimate of shipping costs if requested. In Bermuda you can visit any of the dozens of shops that carry our fine products.

When can I expect my order to arrive?
Orders are dispatched from our east coast warehouse and usually arrive at their destination within approximately 7 to 10 days of original order receipt. All orders are shipped via UPS.